FAQ

What are energy pouches?

Energy pouches are small, fiber-based portion pouches containing caffeine and other energizing ingredients such as taurine or vitamins. They are placed under the upper lip, allowing the active ingredients to release steadily during use. They offer a sugar-free and convenient alternative to traditional energy drinks and coffee.

What are flavor pouches?

Nicotine free pouches, also known as flavor pouches, are portion pouches designed to provide a fresh taste and pleasant mouthfeel. They are placed under the upper lip and offer a discreet way to enjoy favorite flavors such as mint, fruit, berries, cola, coffee, and more.

Do the products contain nicotine?

No. All energy pouches and flavor pouches in our selection are 100% nicotine-free. They are designed to provide a fresh flavor experience or caffeine-driven boost entirely without nicotine or tobacco.

What are functional and nootropic pouches?

Functional pouches are portion pouches that may contain caffeine alongside other functional ingredients such as vitamins, taurine, or other product-specific ingredients.

Nootropic pouches are part of the functional pouch category, with formulations and ingredients that vary between products. Always check the individual product page for exact ingredients and amounts.

What are HICAFF Nootropic pouches?

HICAFF Nootropic is a range of functional pouches combining different flavor profiles with product-specific functional ingredients.

Our selection includes Memory Icy Mint, Blueberry Boost, Peachy Boost, Citrus Focus, and Cappuccino Boost.

You can also explore the HICAFF Nootropic 5-Pack Bundle, which includes one can of each of the five varieties.

Do the pouches stain teeth?

No. All products in our selection are all-white pouches. This means they do not contain tobacco or other ingredients that stain teeth. After use, your mouth feels clean and your breath stays fresh.

How much caffeine is in the energy pouches?

Caffeine content varies between brands and individual products. Our energy pouch selection ranges from 20 mg up to 180 mg of caffeine per pouch, including both milder options and extremely strong caffeine pouches.

The exact caffeine content is always listed in the product details and on the packaging.

How long should I keep a pouch in?

The recommended usage time is generally 30–60 minutes. Aromas and caffeine release most effectively during the first half-hour, although many users enjoy the flavor for longer.

What is the difference between Slim and Large pouches?

• Slim pouches are thin and elongated. They are designed to fit discreetly under the upper lip and remain nearly invisible from the outside.
• Large pouches are bigger and provide a fuller mouthfeel. They are suitable for users who prefer a more substantial pouch and a more intense flavor experience.

Do the products contain sugar?

No. All energy pouches and flavor pouches in our selection are sugar-free. Sweetness comes from sweeteners such as xylitol or erythritol, allowing you to enjoy the flavors without added sugar.

What do Mystery products contain?

The exact contents of our Mystery products are a surprise. They may include different flavor pouches, energy pouches, flavors, and brands, and depending on availability, even products that have not yet been released separately in our online store.

Contents vary, so different Mystery packs may not contain the same products.

What else can I find in our selection?

In addition to flavor pouches, energy pouches, and functional products, our selection also includes reusable Refill cans and DOP3 energy drinks.

Refill cans provide a reusable option for storing your pouches and are available in different colors and designs. DOP3 energy drinks complement our energy range with refreshing flavors in a convenient drink format.

Our selection is constantly evolving, with new products and flavors added regularly.

How quickly will my order be shipped?

Orders placed Monday to Friday before 3:00 PM are packed and handed over to the carrier on the same day, unless otherwise stated in the announcement banner at the top of our online store.

Orders placed after 3:00 PM or during the weekend are processed on the next business day.

When do I get free shipping?

We offer free shipping in Finland on orders over €100 when you choose Posti as the shipping method.

Other available shipping methods and their prices are shown at checkout.

Who should not use energy pouches?

Due to their high caffeine content, energy pouches (caffeine pouches) are not recommended for children, pregnant or breastfeeding women, or individuals sensitive to caffeine.